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8 Actionable Managing Managers Tips for Product Leaders in 2025

Transitioning from managing individual contributors (ICs) to managing managers is the most critical inflection point in a Product leader's career. The skills that made you a top-tier Senior PM—like meticulous roadmap execution and stakeholder wrangling—are insufficient for this next level. Your focus must shift from direct product output to designing an organization that enables other leaders and their teams to succeed at scale. You've moved from playing the game to being the coach of coaches, and the playbook is entirely different.

Your new role is less about delegation and more about strategic organizational design, sophisticated coaching, and scaling your impact exponentially through others. At Google, Meta, and OpenAI, leaders of managers are judged not on the features they ship, but on the strength of the product organization they build. This requires a specific, advanced skill set. A Group PM managing three PMs who each manage a product area has a total team leverage far exceeding their individual capacity. Failing here means you become a bottleneck, capping the potential of your entire organization. A recent Harris Poll found that 59% of middle managers feel their own manager creates a stressful work environment, highlighting how how bad bosses destroy team leverage.

This article serves as your tactical playbook for this advanced leadership level. We are skipping abstract theories to provide actionable managing managers tips you can implement in your next 1:1. You will find concrete frameworks, AI prompts, and real-world examples to help you excel as a leader of leaders. We will cover everything from setting OKRs that cascade effectively to delegating true authority and driving accountability. This guide is designed to give you the tools you need to level up your leadership within the next 48 hours.

1. Set Clear Expectations and Goals

The most foundational practice in managing managers is establishing a transparent, unified system of goals. Without a clear definition of success, your managers will operate on assumptions, leading to misaligned priorities, wasted resources, and inconsistent team performance. Your job is to translate the company's strategic vision into a clear, measurable framework that empowers your managers to lead their teams with autonomy and purpose.

When you manage ICs, your focus is on their direct output. When managing managers, your focus shifts to the collective output and health of their teams. Clear goals are the primary mechanism for directing this collective effort without micromanaging the process.

Actionable Framework: The Cascading OKR Model

This isn't about simply handing down targets. It’s a collaborative process that cascades from the top down and informs priorities from the bottom up. For product leaders, this is one of the most critical managing managers tips to master, as it directly impacts product strategy execution.

  • Adopt a Proven System: Don’t reinvent the wheel. Frameworks like Google’s OKRs (Objectives and Key Results) are the industry standard for tech. OKRs are excellent for ambitious, outcome-focused goals. Your Objective is the "what," and Key Results are the "how you'll measure it."
  • Cascade and Align Vertically: Your company-level objectives are the starting point. Work with your direct reports (the managers) to translate these high-level goals into specific, measurable OKRs for their respective teams. Each manager’s OKRs should clearly support your OKRs, which in turn support the organization’s. For example, if a company OKR is to "Increase Enterprise Market Share," a Group PM's OKR might be to "Successfully Launch Enterprise Tier," and a PM's OKR under them would be to "Achieve 95% Adoption of New SSO Feature."
  • Balance Outcomes with Inputs: Measure both "what" was achieved (the outcome) and "how" it was achieved (the process). For a manager, a Key Result might be "Reduce customer churn by 5%," but you should also track leading indicators like "Increase team member engagement survey scores by 10%" or "Successfully coach two senior ICs for promotion." This prevents a "win at all costs" culture.

Actionable AI Prompt: Use ChatGPT or Claude to refine your goals. Prompt: "I am a Director of Product. My department's Objective is to 'Improve user activation for our core product.' My managers lead the Onboarding, Collaboration, and Monetization teams. Generate 2-3 specific and measurable Key Results for each of these managers that directly support my Objective."

This structured approach ensures that every manager understands not just their own priorities, but how their team’s work directly contributes to the broader company strategy. It transforms their role from task-overseer to strategic leader. To delve deeper into structuring these elements, you can learn more about the differences between objectives, goals, and strategies and how they fit together.

2. Provide Regular Feedback and Coaching

Annual performance reviews are artifacts of an outdated management model. For managers, who amplify their impact through their teams, waiting a year for meaningful feedback is a recipe for strategic drift and skill stagnation. The most effective leaders of managers build a culture of continuous feedback, transforming their one-on-ones from status updates into high-impact coaching sessions.

Managing managers requires a shift from directing tasks to developing leadership capabilities. Regular, structured feedback is the primary tool for this development. It fosters psychological safety, allowing your managers to be vulnerable, learn from missteps, and hone their own coaching skills. This practice, popularized by leaders like Kim Scott with Radical Candor, is about caring personally while challenging directly.

Actionable Framework: The Coaching 1:1

Creating a continuous feedback loop is less about grand gestures and more about consistent, small actions. It's about making feedback a normal, expected part of the weekly rhythm, not a dreaded annual event.

  • Make Feedback Timely and Specific: Use the SBI (Situation-Behavior-Impact) framework. Instead of saying, "Your team meeting was unproductive," say, "In the project kickoff this morning (Situation), you jumped straight to solutions without defining the problem (Behavior), which caused the junior members to disengage and led to a lack of alignment on next steps (Impact)."
  • Balance Recognition and Critique: A common mistake is saving feedback only for negative situations. Actively look for opportunities to praise specific leadership actions. This builds trust and makes constructive feedback easier to receive. Salesforce has built its leadership model on this kind of coaching-centric approach.
  • Use Coaching Questions: Guide, don't just direct. Instead of telling a manager what to do about a struggling team member, ask powerful questions like, "What have you tried so far?" or "What does success look like in this situation, and what's one step you could take to get closer to it?"
  • Separate Feedback from Compensation: One reason Adobe famously eliminated annual reviews was to decouple developmental conversations from salary discussions. When feedback is tied to a raise, people become defensive. Regular, low-stakes coaching conversations are far more effective for genuine growth.

Actionable AI Prompt: Prepare for a tough conversation using AI. Prompt: "I need to give my product manager feedback that they are not delegating enough and are still acting like an IC. Draft a script for me using the Situation-Behavior-Impact framework. The situation was the last sprint planning where they overrode a junior PM's priority call."

Your goal isn't just to give feedback; it's to model what excellent feedback looks like. Your managers will replicate your feedback style with their own direct reports. By coaching them effectively, you are scaling effective leadership across the entire organization.

3. Model the Behavior You Expect

The most powerful tool in your management toolkit isn't a process or a framework; it's your own behavior. Your direct reports, the managers you lead, will inevitably mirror the values, work ethic, and communication styles they observe in you. This principle of leading by example sets the cultural and operational tone for your entire organization, making your actions far more influential than your words.

When you manage managers, your influence multiplies. The way you handle pressure, deliver feedback, or champion a new strategy doesn't just impact your direct reports; it cascades down to their teams. Inconsistency between your stated values and your daily actions creates confusion and erodes trust, while consistent, positive modeling builds a resilient and high-performing culture.

Actionable Framework: Intentional Leadership Modeling

Leading by example requires conscious effort and self-awareness. It's about understanding that you are always on stage and your behaviors are being observed and replicated. This is one of the most crucial managing managers tips for leaders who want to build a lasting, positive organizational culture.

  • Be Deliberately Visible in Key Moments: Don't hide during a crisis or a difficult decision. Step forward, communicate with transparency, and show your team how to navigate adversity. When Mary Barra addressed General Motors' ignition switch crisis, her transparent and accountable approach set a powerful new standard for leadership within the company.

  • Admit Mistakes and Share Learnings: When you make an error, own it publicly. In your next team meeting, say, "My forecast for Q2 adoption was wrong. Here's the assumption I made that was incorrect, and here's how we're adjusting our strategy based on this learning." This normalizes mistake-making as part of the innovation process and teaches your managers to cultivate psychological safety within their own teams.

  • Protect Your Team’s Wellbeing Visibly: Actions speak louder than policies. If you send emails at 10 PM but talk about work-life balance, your managers will learn to prioritize late-night work. Instead, visibly log off, take your vacation time, and use a "Send Later" feature for emails outside of work hours. This gives your managers explicit permission to encourage the same healthy behaviors on their teams.

Key Insight: Your managers will never be more vulnerable, transparent, or accountable than you are. If you want them to foster open feedback and admit mistakes, you must be the first to demonstrate that behavior, consistently and without reservation.

This approach transforms leadership from a set of instructions into a lived experience. By modeling the integrity, resilience, and strategic thinking you wish to see, you provide a clear, actionable blueprint for the managers you lead. You can explore this concept further in the work of leadership experts like Simon Sinek, who emphasizes that people follow "why" you do things, not just "what" you do.

4. Invest in Manager Development and Training

One of the most common organizational mistakes is promoting a top-performing individual contributor into a management role without providing the necessary training. Strong technical or functional skills rarely translate directly to effective people leadership. Investing in systematic manager development ensures they have the frameworks and tools to handle complex team dynamics, emotional intelligence, and strategic thinking.

When you manage ICs, you coach them on their craft. When you manage managers, your primary responsibility is to coach them on the craft of management itself. Formal training accelerates this process, preventing them from learning solely through trial and error, which can be costly to team morale and business outcomes.

Actionable Framework: A Tiered Development Program

A successful program moves beyond a one-time workshop and becomes a continuous system of learning and application. It’s a core part of building a sustainable leadership pipeline, and it's one of the most high-leverage managing managers tips you can implement. Iconic programs like GE's Crotonville and Google's re:Work prove the immense value of this investment.

  • Tailor Development to Experience Levels:

    • Aspiring/New PMs: Focus on foundational skills. A great course is Reforge's "Product Management Foundations" ($1,995/year subscription).
    • Mid-Career/New Managers: Target people leadership. Recommend courses like "Managerial Excellence" from Harvard Business School Online (~$2,750).
    • Senior Leaders (Managers of Managers): Focus on strategy and organizational design. The Kellogg "Product Strategy" course (~$2,850) is excellent.
  • Create Peer Learning Cohorts: Group managers at similar levels into cohorts that learn together. This creates a powerful peer support network where they can share real-world challenges, troubleshoot problems, and build trusted relationships outside of their direct reporting lines.

  • Use a Blended Learning Model: Combine different learning formats for maximum impact. This could include online self-paced modules for theory (e.g., situational leadership), in-person workshops for role-playing difficult conversations, and peer mentoring for ongoing support.

  • Tie Learning to Real Business Problems: Frame training exercises around actual challenges the business is facing. For example, a module on change management could require managers to develop a communication plan for an upcoming re-org or product pivot.

Key Insight: The best manager training doesn't just teach theory; it gives managers a safe environment to practice difficult conversations and strategic decisions before they have to execute them with their teams. Repetition in a low-stakes setting builds the confidence needed for high-stakes execution.

This structured development transforms managers from being reactive problem-solvers into proactive team-builders and strategic leaders. For those looking to build their own capabilities, exploring external options can also be powerful; you can see a breakdown of the best product management courses for leaders to supplement internal programs.

5. Implement 360-Degree Feedback Systems

A manager’s perception of their own performance is often incomplete. To lead effectively, they need a holistic view that single-source feedback from a supervisor cannot provide. Implementing a 360-degree feedback system gives your managers a comprehensive picture of their impact by gathering anonymous input from direct reports, peers, and stakeholders.

When you manage an IC, their performance is largely tied to their direct output. For managers, success is measured by their team’s output, health, and their cross-functional influence. A multi-rater system is the only way to accurately measure these multifaceted leadership competencies and uncover critical blind spots.

Actionable Framework: The Developmental 360

Rolling out this system requires careful planning to build trust and ensure the feedback is constructive, not a tool for criticism. The goal is developmental, providing managers with the insights needed to become more effective leaders. This is one of the most powerful managing managers tips for fostering self-awareness.

  • Use a Validated Framework: Don’t create questions from scratch. Use established, research-backed assessment tools from providers like Lattice or Culture Amp. These platforms are designed to measure specific leadership competencies (e.g., "Gives actionable feedback," "Creates an inclusive environment") and reduce the risk of ambiguous or biased feedback.

  • Guarantee Anonymity and Confidentiality: This is non-negotiable. To receive candid, honest feedback, participants must trust that their responses are completely anonymous. Clearly communicate how the data will be aggregated (e.g., minimum of 3-5 responses per category) and presented to protect individual identities.

  • Provide Coaching to Interpret Results: A raw 360-degree report can be overwhelming. Pair the delivery of the report with a dedicated coaching session from an HR partner, an external coach, or yourself. The coach helps the manager process the information, identify 1-2 key themes, and separate signal from noise, turning raw data into an actionable development plan.

Key Insight: The most valuable 360-degree feedback doesn't just confirm a manager's strengths; it reveals the "unknown unknowns," the critical blind spots in their leadership or communication style that are holding back their team but are invisible to them.

By providing this well-rounded perspective, you move beyond subjective performance reviews and empower your managers with objective data to guide their growth. This transforms feedback from a top-down evaluation into a catalyst for genuine, self-directed leadership development. To understand the foundational psychology, you can learn more about the principles of the Johari Window model, a tool for understanding self-awareness.

6. Create Psychological Safety and Trust

Far beyond a simple "feel-good" initiative, psychological safety is the bedrock of high-performing management teams. It’s an environment where your managers feel secure enough to be vulnerable: to admit mistakes, ask for help, challenge the status quo, and take calculated risks without fear of retribution. Without it, you get a culture of silence, where problems fester and innovation dies.

When you manage managers, you are responsible for the cultural norms that cascade down to their teams. A manager who feels unsafe will manage their own team from a place of fear and control. As research from Google's Project Aristotle famously proved, psychological safety is the single most important dynamic in successful teams. It’s a core competency for any leader, especially in AI product teams where ambiguity is high and rapid iteration is key.

Actionable Framework: The Vulnerability Loop

Cultivating psychological safety is an active, ongoing process, not a one-time declaration. It requires intentional actions that model the behavior you want to see, creating a safe harbor for your managers to lead effectively.

  • Lead with Your Own Vulnerability: Start by sharing your own mistakes, lessons learned, and areas of uncertainty. When you say, "I was wrong about that assumption, and here's what I learned," you give your managers permission to do the same. This humanizes you as a leader and dismantles the fear of imperfection.

  • Frame Mistakes as Learning Opportunities: When a manager’s project fails or an initiative misses the mark, your immediate response sets the tone. Instead of asking "Who is to blame?" ask "What can we learn from this?" Treat failures as data points that make the organization smarter, not as career-limiting events.

  • Reward Intelligent Risk-Taking: Actively celebrate and reward managers who take thoughtful risks, even if they don't succeed. Acknowledge the courage it takes to try something new, separating the quality of the decision-making process from the ultimate outcome. This is one of the most critical managing managers tips for fostering innovation.

  • Model Constructive Disagreement: Explicitly invite dissenting opinions in meetings. Ask questions like, "What are we missing?" or "What's the argument against this approach?" When someone challenges your idea, thank them for their perspective. This demonstrates that robust debate is valued and necessary for good decisions. Strong psychological safety is a key component for improving cross-functional collaboration skills across the organization.

Key Insight: Psychological safety is not about being "nice." It's about giving candid feedback, having tough conversations, and holding people accountable in a way that is direct, respectful, and focused on growth, not blame.

By making safety a priority, you unlock your managers' full potential. They will bring you problems sooner, share more creative ideas, and build more resilient, engaged teams because they trust that you have their back.

7. Delegate Authority and Empower Decisions

A common failure point for new leaders of managers is becoming a bottleneck. You can't scale your impact if every significant decision still requires your approval. The solution is to intentionally push decision-making authority down to the managers who are closest to the information and the work itself. This isn't about abdication; it's about empowerment within a well-defined framework.

When you manage individual contributors, you delegate tasks. When you manage managers, you must delegate outcomes and the authority to achieve them. This shift builds manager capability, increases organizational agility, and fosters a powerful sense of ownership. Models like Netflix’s "Freedom and Responsibility" culture are built on this very principle.

Actionable Framework: The Decision Matrix

True delegation requires creating a system of trust and accountability, not just handing off responsibilities. For product leaders, this is one of the most critical managing managers tips for scaling product development and fostering innovation within their teams.

  • Create a Decision-Making Framework: Use a simple "Levels of Delegation" model. For each key decision type (hiring, roadmap changes, budget), assign a level:

    • Level 1: Tell. I will decide and inform you. (Use sparingly)
    • Level 2: Sell. I will decide and explain my reasoning.
    • Level 3: Consult. I will get your input before I decide.
    • Level 4: Agree. We will decide together.
    • Level 5: Advise. You will decide after getting my input.
    • Level 6: Delegate. You will decide, and I trust your judgment.
  • Define Authority Levels Clearly: Specify the "blast radius" for a manager's decisions. Can they approve expenses up to $5,000? Can they change their team’s roadmap if it doesn't affect other teams? Can they authorize a hotfix deployment without approval? Be explicit about the guardrails.

  • Debrief Decisions as Learning Opportunities: After a manager makes a significant call, review the outcome together, regardless of whether it was successful or not. Focus on the decision-making process, not just the result. Ask questions like, "What data did you use?" and "What alternatives did you consider?" This reinforces learning and builds their judgment for the next time.

Key Insight: Your goal is to get your managers to make the same quality of decision you would make, but not necessarily the exact same decision. If you reverse a manager's decision that falls within their defined authority simply because you would have done it differently, you destroy their confidence and your empowerment framework.

This structured empowerment builds a more resilient and faster-moving organization. It also develops your managers into strategic leaders who can operate with greater independence, freeing you to focus on higher-level challenges. Mastering this is a core part of learning how to influence without direct authority, as you equip your team to lead effectively on their own.

8. Manage Manager Performance Through Accountability

A culture of high performance is built on accountability, not just aspirations. For leaders managing other managers, establishing clear performance standards and consistently holding people to them is what separates a truly effective organization from a permissive one. Accountability means there are recognized outcomes, both positive and negative, for a manager's performance.

When you manage individual contributors, accountability often centers on their direct output. When managing managers, accountability expands to include their leadership effectiveness, the health and output of their team, and their embodiment of company values. A Group Product Manager's success is not just delivering a feature suite; it's also about the retention and growth of the PMs on their team. According to Levels.fyi, a GPM at a company like Google can earn a total compensation upwards of $450k, an investment that demands accountability for both product and people outcomes.

Actionable Framework: The Performance Accountability System

True accountability isn't about punishment; it's about creating a transparent system where everyone understands the bar for success and the consequences of failing to meet it. This clarity empowers high performers and gives struggling managers a direct path for improvement.

  • Measure Both Results and Behaviors: A manager's performance is not just about hitting a sales target or shipping a feature. You must also measure how they achieve those results. Incorporate metrics like team engagement scores (from tools like Culture Amp), regrettable attrition rates, and 360-degree feedback to evaluate their people-management effectiveness.
  • Conduct Calibration Sessions: To ensure fairness and consistency, bring your managers together to discuss performance ratings across their teams. This process, common at companies like Google and Meta, helps normalize expectations and reduces the risk of individual bias in performance reviews.
  • Address Underperformance Directly and Early: Do not let performance issues fester. As soon as you see a problem, document it and address it with the manager. Provide specific examples of the gap between expectation and reality, and collaboratively create a formal Performance Improvement Plan (PIP) with clear, time-bound milestones.

Key Insight: Accountability is a two-way street. Holding a manager accountable requires you to first provide them with clear goals, adequate resources, and consistent coaching. Without your support, accountability feels like a setup for failure.

By creating a system with clear standards and consistent consequences, you build a culture where excellence is the norm. This approach not only elevates individual manager performance but also protects the organization from the corrosive effects of unchecked underperformance.

Managing Managers: 8-Tip Comparison

Item Implementation Complexity 🔄 Resource & Time ⚡ Expected Outcomes 📊 Ideal Use Cases 💡 Key Advantages ⭐
Set Clear Expectations and Goals Moderate — design, alignment, documentation required Low–Medium — initial setup + periodic reviews Higher alignment, accountability, measurable results Strategic alignment, scaling teams, performance-focused orgs Clear priorities; objective evaluation; improved focus
Provide Regular Feedback and Coaching Medium–High — continuous cadence, skill-dependent High — frequent 1:1s, training time Faster development, early issue correction, better retention Leadership development, behavior change, high-touch teams Builds trust; timely course correction; stronger managers
Model the Behavior You Expect Low–Medium — consistency and visibility needed Low — ongoing leader time rather than budget Gradual cultural alignment and increased credibility Culture change, executive-led transformation Authentic leadership; accelerates cultural norms
Invest in Manager Development and Training High — curriculum design, blended delivery, cohorts High — financial cost and time away from work Improved capabilities, succession pipeline, engagement Skill gaps, succession planning, building leadership bench Systematic skill growth; reduces management errors
Implement 360-Degree Feedback Systems High — survey design, anonymity, interpretation needs Medium–High — platform costs + respondent time Holistic insights, blind-spot identification, trend tracking Promotion decisions, targeted development, diagnostics Reduces single-rater bias; actionable development data
Create Psychological Safety and Trust High — sustained cultural work and leader vulnerability Medium — ongoing effort; low direct cost but time-intensive Increased innovation, open communication, team performance Innovation teams, cross-functional collaboration, learning orgs Enables learning, candor, and stronger collaboration
Delegate Authority and Empower Decisions Medium — requires guardrails, decision frameworks Low–Medium — training + monitoring; speeds execution Faster decisions, increased ownership, reduced bottlenecks Fast-moving environments, customer-facing teams Accelerates execution; develops manager autonomy
Manage Manager Performance Through Accountability High — robust systems, calibration, legal diligence Medium–High — review cycles, HR involvement Clear standards, identification of underperformance, better outcomes Performance-driven cultures, turnarounds, meritocratic orgs Maintains standards; aligns behavior to values; enforces consequences

Your Next 24 Hours: Turning Insight into Action

You have just navigated a comprehensive guide filled with actionable managing managers tips. We have moved beyond the abstract and delved into the practical mechanics of scaling your leadership, covering everything from setting crystal-clear goals to delegating true authority. The transition from a top-tier individual contributor to a manager of managers is not merely a promotion; it is a fundamental identity shift. Your primary product is no longer a feature or a roadmap; it is a high-performing team of leaders who, in turn, build high-performing teams.

This role is the ultimate force multiplier. The systems you design for communication, the frameworks you provide for decision-making, and the psychological safety you cultivate will ripple across the entire organization. Your ability to effectively coach and develop your managers directly determines your company's capacity to innovate, execute, and ultimately win in the market. A failure in this role is not just a personal setback; it creates a bottleneck that stifles talent and slows progress across every team you oversee.

Your Immediate Implementation Plan

Knowledge without action is just trivia. The most effective product leaders, from SVPs at Google to startup VPs, are masters of implementation. They close the gap between learning and doing with ruthless efficiency. Here is how you can do the same, starting today. Choose one of these actions to execute within the next 24 hours.

  • Action 1: Revamp Your Next Manager 1:1.

    • Old Way: A simple status update.
    • New Way: Go to the calendar invite for your next 1:1. Edit the description and paste this agenda template:
      1. Their Agenda (15 mins): Key blockers, team health, personal challenges.
      2. Strategic Coaching (10 mins): "Let's zoom out. What's the biggest strategic uncertainty your team is facing this quarter, and how can I help you frame the problem?"
      3. My Agenda (5 mins): Critical organizational updates, alignment checks.
  • Action 2: Draft a "Decision Delegation" Document.

    • Old Way: Ambiguous ownership and constant escalations.
    • New Way: Open a new document. Create a simple table with three columns: Decision Area (e.g., "Final Go/No-Go on Feature X"), My Role (e.g., "Consulted: I provide input, but you own the final call"), and Their Role (e.g., "Decider: You are accountable for the outcome"). Pick one recurring decision and fill it out. Share it with the relevant manager before your next meeting.
  • Action 3: Schedule a Goal-Clarification Session.

    • Old Way: Assuming everyone understands the team's KPIs and objectives.
    • New Way: Send a 30-minute calendar invite to your direct reports titled "H2 Objectives & Key Results: Alignment Check." In the description, ask them to come prepared to answer two questions:
      1. "What is the single most important outcome your team needs to deliver by the end of this year?"
      2. "What is the biggest risk you see to us achieving that outcome?"

This is where the real work begins. Mastering the art of managing managers is not about a one-time fix; it is about building a sustainable system of leadership. By implementing these specific managing managers tips, you are not just improving your own effectiveness. You are building an engine for organizational excellence, creating a culture where talented leaders can thrive, and securing your own trajectory as an indispensable senior product leader. Your legacy will be defined not by the products you shipped, but by the leaders you built.


For ongoing, expert-level insights on product leadership and career acceleration, Aakash Gupta's newsletter is an essential resource. He consistently breaks down the strategies used by top leaders at companies like Google and Meta, offering the kind of tactical advice you can apply immediately. Explore his work and subscribe at Aakash Gupta.

By Aakash Gupta

15 years in PM | From PM to VP of Product | Ex-Google, Fortnite, Affirm, Apollo

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